Research desk
Contact the FlowLens research desk
Use this page for research questions, corrections to published notes, and collaboration inquiries. Including the specifics up front, such as an address, a note title, or a transaction hash, gets a faster and more useful reply.
What to send for a correction
If a note contains an error, send the note title, the specific claim, and the transaction or label evidence that contradicts it. Corrections with on-chain evidence attached are reviewed first, and accepted corrections are applied to the note itself so other readers see what changed.
If you are not sure whether something is an error, send it anyway. Ambiguity in a published note is worth fixing.
- Note title
- Send one
- The claim
- Quote it
- Evidence
- Hash or link
- Ambiguous text
- Still send it
Research and methodology questions
Questions about how a signal is built, why a cluster threshold was chosen, or how a flow was traced belong here. Mention the note and section you are asking about, and describe what you expected to see. Those details make the difference between a generic answer and a useful one.
We answer what we can from published methods. Where a question goes beyond what we can document, we say so. If your question touches wallet clustering thresholds, exchange attribution, or how a token flow analysis was assembled from raw transfers, name the method page you read and the step that did not match your expectation.
Collaboration inquiries
We work with researchers on method notes and case work from time to time. Send a short description of the question you want to work on, the data you already have, and what you would want from FlowLens. A paragraph is enough to start.
We do not take requests to write notes that promote a token, a product, or a position. That line is fixed, and it keeps the research readable for people who arrived with a question rather than a pitch.
Office address and hours
The research desk sits in Mountain View. Visits are by arrangement rather than drop-in, since the team is usually at a screen mid-investigation.
- Address
- FlowLens
2455 Bennett Avenue, Suite 400
Mountain View, CA 94043
United States - Desk hours
- Monday through Friday, 9:00 to 18:00 Pacific Time. Messages received outside those hours are read the next working day.
- Phone
- +1-650-552-9923
- [email protected]
Email is the better route for anything involving addresses or transaction evidence, since attachments and links survive better than they do over the phone.
2455 Bennett Avenue, Suite 400 · Mountain View, CA 94043
What happens after you write
Messages are triaged by topic. Corrections go to the analyst who wrote the note. Methodology questions go to whoever maintains that method. Collaboration inquiries get read by the team before anyone replies.
Expect a first response within two to three working days. If your message needs a longer answer, you will get an acknowledgment first rather than silence. If a correction is accepted, the note is edited in place and the original claim is not quietly dropped.
What we cannot help with
We do not give investment advice, and we do not comment on whether a specific token or wallet is worth following. We cannot recover funds, intervene in a transaction, or contact a counterparty on your behalf. If your question is about something outside on-chain research, we will tell you rather than forward it along.
Where to go next
Reading before writing saves a round trip. The research library holds the published notes and their methods; the tools pages describe what the Wallet Tracker, Wallet Clusters, and AI Activity Summary features measure and where GMGN and other third-party analytical data sources are credited as references.